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If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, Microsoft won't call you to offer support.
30 paź 2023 · Always verify the legitimacy of tech support calls or messages and never give out personal or financial information to unsolicited callers or online contacts. If you’re still unsure that a message you’ve received is legitimate, read the online privacy statements of the companies you’re dealing with.
Reporting tech support scams. Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at: www.microsoft.com/reportascam. You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.
7 paź 2024 · This Microsoft support scam is a reminder to double-check who you’re dealing with before sharing any personal info. Scammers are getting slicker, using fake support numbers that pop up in your search results to trick you into giving them access to your computer or bank details.
Watch this video to learn about the different kinds of tech support scams and find out how you can identify and avoid them.
Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication we have with you must be initiated by you. If you’re ever unsure about whether or not Microsoft is trying to contact you, hang up and contact Microsoft directly at the Microsoft Answer Desk www.support.microsoft.com.
