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If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.
What you have experience seem to be a technical support scam. Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.
30 paź 2023 · With such readily available access to information stored on your devices and online accounts, a tech support scammer who gains access to your device can cause untold damage. Learn how to recognize a tech support scam and take steps to recover from one if you believe that you’ve been ripped off.
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, we won't call you to offer support.
15 kwi 2024 · How do I contact Microsoft Support to report a phishing email? If you receive an email that you suspect is a phishing scam, do not reply, click on any links, or open any attachments. For guidance on spotting phishing emails and reporting them, see Protect yourself from phishing .
24 kwi 2024 · Tech support scams are an industry-wide issue where scammers use scare tactics to trick users into paying for unnecessary technical support services. These services supposedly fix contrived device, platform, or software problems.
Watch this video to find out what steps you can take to recover if you suspect you've been deceived by a tech support scam.