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30 paź 2023 · With such readily available access to information stored on your devices and online accounts, a tech support scammer who gains access to your device can cause untold damage. Learn how to recognize a tech support scam and take steps to recover from one if you believe that you’ve been ripped off.
16 sty 2024 · Always look at the sender's email ID and if it is not from Microsoft.com domain suffix, treat it as a phishing email. A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money.
If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.
15 kwi 2024 · How do I contact Microsoft Support to report a phishing email? If you receive an email that you suspect is a phishing scam, do not reply, click on any links, or open any attachments. For guidance on spotting phishing emails and reporting them, see Protect yourself from phishing .
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, we won't call you to offer support.
Watch this video to learn about the different kinds of tech support scams and find out how you can identify and avoid them.
Think You’ve Been a Tech Scam Target? If you think you downloaded malware or allowed a cybercriminal to access your computer, take the following steps: • Provide a report of your interaction at: www.microsoft.com/reportascam. • Change the password on your computer, email accounts, and financial accounts.