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Contact the U.S. Department of Education's office of Federal Student Aid with questions about applying for aid and the FAFSA form, loan repayment, and more.
FSAIC responds to inquiries from a variety of communication channels, including phone calls to 1-800-4-FED-AID, live online help (chat), email. FSAIC also offers a self serve option for customers using an interactive voice response (IVR) system.
Call, email, or chat with a representative. Visit Federal Student Aid's Help Center for answers to frequently asked questions and contact information for additional resources.
Find out how to contact the FSAIC, FSA Partner Connect, and other resources for students, parents, and administrators. Get answers about the FAFSA® process, federal student loans, and more.
Call 1-800-4-FED-AID to speak to a specialist about the federal financial aid programs for college or career school. Visit StudentAid.gov for complete information on applying for grants, loans, and work-study funds.
Providing expert support for schools to assist with borrower related issues/repayment counseling, enrollment updates or guidance with our online reports. Monday through Thursday, 8 am to 9 pm ET, and Friday, 8 am to 8 pm ET. Phone: 888-272-4665; Fax: 800-828-0250 Email: collegeserv@aidvantage.com.
Questions about the FAFSA application, pre-filled FAFSA on the Web, FAFSA4caster, corrections to a FAFSA, FSA publications and loan inquiries. Phone: 800-433-3243 (800-4 FED AID) Click on “ More ” for detailed contact information.