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You’re suddenly having problems logging in, or your usual two-factor authentication method — for example, your authentication app — isn’t working. You get a message or notification from Facebook telling you that someone is trying to log in, or has already logged in, and it wasn’t you.
- Hacked and Fake Accounts
If someone gains access to your account, or creates an...
- Hacked and Fake Accounts
If your friend is medically incapacitated and unable to use Facebook, we might be able to help you remove their account. If your friend's condition is reversible, we can deactivate the account instead of deleting it. That way, when this person recovers they can log back in and reopen the account.
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or organizations.
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.
If you think your account was hacked or taken over by someone else, we can help you secure it.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
