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You’re suddenly having problems logging in, or your usual two-factor authentication method— for example, your authentication app — isn’t working. You get a message or notification from Facebook telling you that someone is trying to log in, or has already logged in, and it wasn’t you.
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If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.
If you think your account has been hacked or taken over, we can help you secure your account, change your password and review recent login activity. Get help securing your account. Use Instagram Help to learn how to regain access to your account.
Report compromised account If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
Start Again. If you think your account was hacked, we can help you recover it. First, can you tell us what is happening? Someone else gained access to my account. Someone else gained access to my friend's account. Someone used my or my friend's name, photos or information to create a new account.
Hacked Facebook account? Submit a photo ID and report a compromised account. Follow these steps to recover your Facebook and prevent hacking.
