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You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn’t you. If the email associated with your Facebook account has changed, you can reverse this.
- Get Started
Answer a few questions, and we'll help you find the right...
- Report Compromised Account
Report compromised account. If you believe your account has...
- Hacked and Fake Accounts
If someone gains access to your account, or creates an...
- Get Started
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
Report compromised account. If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or organizations.
If your friend can't get into their account because it was taken over by someone else, please show them the Hacked Accounts section of the Help Center so we can help. They can also visit this page to begin securing their account.
If your account was hacked or compromised, you can take action to regain your account. Visit the Facebook Help Center or the Instagram Help Center to learn how to secure your account. We'll ask you to change your password and review recent login activity.
Recover your Facebook account if you can't access your account email address or mobile phone number. Finish creating your Facebook account and confirm your email or mobile number. Troubleshoot login with a phone number on Facebook.