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MileagePlus customer service. Visit the MileagePlus ® Service Center for answers to common account questions. If you need additional help, there are two ways to contact us. Get answers to all your travel questions. We’re available 24 hours a day.
United Airlines staff travel information for your next non-rev flight. Provided by the StaffTraveler community. Notes on: baggage, dress code, listing, Upgrade, refunds, Special, infants, included flights, excluded flights, listing phone number, email info, refunds email, website
Question. Ask us and we will do our best to answer your questions. Complaint. Tell us about it so we can improve how we serve our customers. Have a compliment or concern, or want to let us know about a recent experience? Please fill out the information below to start a request with our Care team.
Employee Travel Services When to contact: If you have general questions about non-rev travel Where to reach us: employee.travel@aa.com, Contact Employee Travel or fax 817-967-2890 American Airlines non-rev travel voice recognition system When to contact: If you’re looking to ticket discounted confirmed space tickets (AA20) Where to reach us:
You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
If you have a disability or you're traveling with someone who has one, you can call United’s 24-hour Accessibility Desk within the U.S. or Canada. The phone number for the Deaf or teletypewriter is 1-800-323-0170.
Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
