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  1. www-origin-dr.empireblue.com › provider › contact-usContact Us | Empire - Anthem

    Log in to the Availity Essentials and select Empire from the payer spaces drop-down menu. Then, select Chat with Payer and complete the pre-chat form to start your chat. Provider Services: Call the number on the back of the member’s ID card or call 800-676-BLUE (2583) to speak to a Provider Service representative.

  2. Individuals & Family Plans (under age 65): 1-844-305-6963. Medicare Advantage Plans: 1-855-731-1090 (TTY/TDD: 711) please call us 8:00am - 8:00pm 7 days a week except Thanksgiving and Christmas. Employer Plan: Contact your broker or consultant to learn more about Anthem plans.

  3. www.anthembluecross.com › provider › contact-usContact Us - Anthem

    Provider Services: Call the number on the back of the member’s ID card or call 800-676-BLUE (2583) to speak to a Provider Service representative.

  4. Contact Us. Important Announcements. Attention providers! Beginning January 1, 2024, Empire Blue Cross Blue Shield will become Anthem Blue Cross and Blue Shield (Anthem), and Empire Blue Cross will become Anthem Blue Cross (Anthem). There is no action for our care providers.

  5. Provider Services. If you have questions or need assistance, please contact your Provider Experience consultant or contact Provider Services: If you have questions: Call Provider Services: 844-912-1226. Email Provider Experience: Ohiomedicaidprovider@anthem.com

  6. Find answers to questions about benefits, claims, prescriptions, and more. Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan.

  7. For further questions, please contact Provider Services toll free at 800-450-8753. Request precertification and give us notification: } Using our preferred method online at https://providerpublic.empireblue.com. } By phone at 800-450-8753.} By fax at 800-964-3627. Precertification — Precertification means the authorization of specific services

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