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  1. be sent a scannable QR code with your new device, or. you need to turn on your new device and follow the prompts to install your eSIM. If you’ve ordered an eSIM for a SIM only plan with us, you can download your eSIM by logging in to EE. Follow the instructions in your confirmation email.

    • Samsung Galaxy

      If you're new to EE and have ordered an eSIM with your new...

    • Device Guides

      EE Bright Box 1(R) wireless router. EE Car WiFi with the...

  2. Have an eSIM for EE mobile? Get support with setting up and using your eSIM with your device, as well as any questions about the product itself.

  3. How do I get an eSIM for my Apple device? If you're new to EE and have ordered an eSIM with your new device directly from us, you’ll either: turn on your new device and follow the prompts to install your eSIM, or; scan the QR code in the eSIM pack that was sent with your new device.

  4. If you’ve ordered a new eSIM phone from us, we’ll send you an eSIM with a scannable QR code with your new device. If you’ve already got an eSIM device and you’re upgrading, you’ll need a new or replacement eSIM. Here’s how to get one: SME Customers. Buy one from EE Business webstore. Use the EE app or log in to My EE.

  5. eSIM Deploy to Device. Deploy to Device (DTD) is the newest and simplest way of pushing an eSIM to your device. There's two ways that you can do this, by completing an DTD Push Install or an DTD MDM Install.

  6. 4 kwi 2023 · The process for setting up an eSIM varies a bit depending on your phone brand, but the basic process tends to involve finding the ‘Add Data Plan’ or ‘Add Mobile Plan’ or similar screen in your phone’s settings menu, and then scanning the eSIM QR code.

  7. Contact your network provider to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Mobile Data Plan. Tap Convert to eSIM.

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