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  1. Edison Login Page. edison. This system may contain Government information, which is restricted to authorized users ONLY. Unauthorized access, use, misuse, or modification of this computer system or of the data contained herein or in transit to/from this system constitutes a violation of state and federal laws including, but not limited to Title ...

  2. Call 1-800-655-4555 to make a one time payment over the phone; Call 1-800-877-8600 to save your banking information for future use with Pay by Phone; No Fee

  3. Their phone system appears to be 100% automated with no "press 0 to talk to an agent" option. I have tried calling their customer support number (1-800-655-4555) and their voltage issue number (1-800-611-1911). All I need is for someone to come unlock my main breaker box so my electrician can replace the breaker, and there is no option in the ...

  4. State Employees: Call Edison Help Desk: 615-741-4357 or 866-376-0104. All Others: Call Benefits Service Center: 615-741-3590 or 800-253-9981. Enter the temporary password from the email or the Help Desk into the password box. Click “Enter” or press the “Enter” key on your keyboard. You will be prompted to enter a new password.

  5. Customer Account Number: Your Customer Account Number begins with the number 4, 5, 6, or 7, no dashes, and then 11 digits, like this: 400000000000, 500000000000, etc. This number is tied to your billing information and mailing address, and is used to issue statements, payments, debits, and credits.

  6. If you'd like to report an outage or make a payment, our automated services are available 24/7 via myMTE or by calling 877-777-9020. Middle Tennessee Electric has 7 local offices to serve our members.