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  1. Edison Login Page. This system may contain Government information, which is restricted to authorized users ONLY.

  2. State Employees: Call Edison Help Desk: 615-741-4357 or 866-376-0104; All Others: Call Benefits Service Center: 615-741-3590 or 800-253-9981; Enter the temporary password from the email or the Help Desk into the password box. Click “Enter” or press the “Enter” key on your keyboard. You will be prompted to enter a new password.

  3. Customer Care Center. Please click one of the images below to reach us for assistance. Password Automation. Service & Security Notifications. Incident Mgmt Workflow. Escalation Process. Reporting Lost or Stolen Equipment. speedtest.tn.gov. Major Outages. Click here to see outages.

  4. Pay Bill / Sign Up for Service. Please see the Customer Service Department for more details on what is needed to obtain utility services. If you are not sure which Electric Department services your home please contact the Customer Service Department at 931-520-5214.

  5. If you'd like to report an outage or make a payment, our automated services are available 24/7 via myMTE or by calling 877-777-9020. Middle Tennessee Electric has 7 local offices to serve our members.

  6. call us at (865) 453-2887. Power Outages must be reported to our Power Action Line (PAL) (865) 774-6300. www.tva.com/complaintresolution. complaintresolution@tva.gov. Get In Touch! Get in touch with Sevier County Electric System in Sevierville, TN for questions and concerns about our services.

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