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Do you agree with EDF's 4-star rating? Check out what 108,731 people have written so far, and share your own experience.
Join the 120 people who've already reviewed EDF. Your experience can help others make better choices.
EDF common complaints. In our customer survey, 4% of respondents said they contacted EDF to make a complaint in the past year. Of the customers who made a complaint to EDF, the highest proportion (26%) complained about an incorrect bill or statement. Almost as many (24%) had a problem with their smart meter not working properly.
Join the 120 people who've already reviewed EDF. Your experience can help others make better choices. | Read 21-40 Reviews out of 116
Do you agree with EDF's 4-star rating? Check out what 108,741 people have written so far, and share your own experience. | Read 21-40 Reviews out of 96,933
Do you agree with EDF's 4-star rating? Check out what 108,711 people have written so far, and share your own experience.
When it comes to complaints, EDF received the most complaints of all the suppliers in our survey. It received 2,562 complaints per 100,000 customer accounts, according to the most recent data published by the energy regulator Ofgem – well above the industry average of 1,578.
