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  1. You can also ask questions about your claim using myEDD by selecting Contact at the top of your UI Online homepage. Unemployment Customer Service. Important: If we call you, your caller ID will show “St of CA EDD” or the UI Customer Service number 1-800-300-5616 or 833-978-2511.

  2. If you do not have a UI Online account and have a question about UI, or you would like to report fraud, you can Ask EDD. Find the right telephone number you need for unemployment insurance, including our self-service line. This directory also outlines phone numbers by languages spoken.

  3. UI Online: Apply for unemployment benefits, reopen an existing claim, or manage your claim. Apply for disability benefits and manage your claim. Complete a customer's disability claim (for employers and physicians or practitioners only). Apply for Paid Family Leave benefits and manage your claim.

  4. Certify for benefits and report work and wages. Monitor the status of eligibility issues. Get your latest claim and payment information. Change your address and phone number. Receive notifications including reminders to certify for benefits. View in-person and phone appointments. Reschedule a phone interview.

  5. Qualify. Find out if you qualify for unemployment and learn about the benefits you could receive. : If you believe that you are, we encourage you to apply for benefits. If you’re not eligible for unemployment, you may be eligible for: You may qualify for to help cover food, housing, and healthcare expenses. Register and Apply.

  6. If you need help with account setup or login issues, your EDD Account Number, or how to use UI Online, call 1-833-978-2511 and select option 1 after the introductory messaging. The phone line is available from 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

  7. Use myEDD Online for online benefit services, including: SDI Online: Apply for disability and Paid Family Leave benefits or manage your claim. UI Online: Apply for unemployment benefits, reopen an existing claim, or manage your claim. Benefit Overpayment Services: View your balance, make a payment, or set up an installment agreement. Access ...

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