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If your account is restricted or suspended, we'll send an email to your registered email address and to your eBay messages explaining why. We'll also let you know what you need to do so your account can be reinstated.
If your eBay account is restricted or suspended, eBay will email you explaining what happened and what you need to do to get your account back. You’ll find a copy of this message in your Messages on eBay.
To help us remove the restriction on your account, you’ll need to: Provide proof of delivery for all of the items you sold on eBay by uploading tracking. Track items you've sold. More specific details are provided below. Once you complete these requirements, reply to this email, and we’ll review your account.
If you share other contact information—phone numbers, sales floor addresses, email addresses, or non-eBay websites—anywhere on eBay at all—it will be detected and your selling will be restricted.
I sent out a free order for a customer (who had previously bought something else from me), and recently afterwards I became restricted from selling on eBay. Does this mean I wouldn’t be able to receive further private messages from customers (this customer, for example)?
eBay may impose limitations or restrictions on seller accounts for various reasons, such as policy violations, non-compliance issues, or suspicious activities.
10 sie 2020 · Was your eBay account suspended? Find out what’s wrong and how to fix it fast. Different types of eBay account suspensions. With your eBay account suspended, you can’t sell, bid or contact customers. In fact, you can lose sales because shoppers can retract their bids. But some eBay account suspensions are worse than others.
