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You can create and manage policies from the business policies dashboard - opens in new window or tab in the Account section of My eBay. You can create your policy templates by following these steps: From the Create policy dropdown, select a policy type.
To sell on eBay, you must abide by our business seller policies. Read all the relevant policies and information on the link below.
Business sellers are required to follow all government regulations, including registering as a business on eBay, and providing contact information and a return policy.
Business policies are important because they let buyers know how they can pay you, how long it will take you to ship an item, the delivery services you offer (including shipping and packaging costs), and whether you accept returns.
Business policies are important because they let buyers know how they can pay you, how long it will take you to ship an item, what delivery services you offer (including shipping and packaging costs), and whether you accept returns.
Report suspected violations of the Code, eBay policies, or the law to your manager, a Business Ethics Officer or other resource available for assistance. You can email askethics@ebay.com; or submit an anonymous inquiry by calling the eBay Integrity Helpline at 844-945-0216.
You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page. Scroll to the bottom of any eBay Help article and choose a contact option. Get in touch with us by email. From time-to-time, our wait times may be longer than usual.
