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Suspicious phone call. Tell the caller that you'll call back through official eBay contact channels. If you missed the call, do not call the number back. Email us at spoof@ebay.co.uk with details of what the caller asked for, and the phone number they called from. Suspicious email.
Fake Emails. There are some criminals out there that impersonate eBay and ask for passwords or try to trick you into giving your login information. If you ever receive an email or communication that claims to be from eBay but you suspect is a scam or phishing scheme, please report them.
Your business policies are important because they let buyers know how they can pay you, what your dispatch time is, the delivery services you offer – including postage and packaging costs – and whether or not you accept returns.
To report a member who you suspect is using false contact information, please contact eBay with the member's username or email address.
To report a fake email, forward it as an attachment to spoof@ebay.com. If you suspect that someone knows your username and password, change your account information and take steps to secure your account. If you think that someone used your account without your permission, please contact us immediately. Concerned about a fraudulent listing?
Keep your accounts and identity protected by being aware of spoof emails (also known as fake or phishing emails) - these emails appear to come from a reputable company, but try to make you go to a fake website and divulge your login information or financial details.
Be suspicious of any request for personal or account information. eBay will never ask you to confirm your account password or personal details by e-mail. Never open or download files attached to emails you aren’t expecting, even if they seem to come from people or businesses you know.
