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You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here. Darko
- I can't log in to my EA Account - EA Help
If you’re having trouble installing the app authenticator,...
- Verification code being sent to wrong email address
Hi, I can't for a long time now log into my main ea app...
- How to turn on EA Login Verification - EA Help
If you’re logged in to a different EA Account, your codes...
- I can't log in to my EA Account - EA Help
If you’re having trouble installing the app authenticator, setting up Login Verification, or aren’t getting your codes, follow our video guide on YouTube or the steps in our EA Login Verification article.
When I signed up for my original account, I filled in the wrong email address, and this email does not belong to me, I cannot receive the login verification code. I still remember my account number and password, but I can't get a verification email and can't log in.
Hi, I can't for a long time now log into my main ea app account. Seems to be sending verification code to wrong email address. Password is correct.
If you’re logged in to a different EA Account, your codes might go to the wrong email. Tip: Keep your email address up to date so you can always get your codes. If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed.
Log in to that email address and find the security code email sent from us. Enter your security code in the EA Account settings verification window. Now your secondary email will get the same password reset instructions and confirmations when you reset your password as your primary email address.
So randomly, last week the email for my verification online changed to an unrecognizable email. I thought this would just be a bug and that it would fix itself but it hasn't and I'm not worried my accounts been hacked.