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If you're not receiving verification codes, please try to use a backup code instead. If you don't have backup codes or can't access the email on file for any reason, our support team is here to help. They can add a secondary email address to that account or update your main email to get you back into the game.
Enable Login Verification on your EA Account for extra account security. See how to set it up and get your backup codes here.
6 kwi 2024 · Fix 1: Verify Account Details. Firstly, confirm that primary email is authenticated. Use a unique mobile number not linked to another EA account. Ensure all personal details are accurate. For password security, create one with no more than 15 characters, using only letters and numbers.
18 cze 2024 · If verification codes still aren’t arriving, reach out to EA’s live support team. Request a chat or callback to discuss the issue with a knowledgeable advisor. They’ll guide you through advanced troubleshooting steps to resolve the problem.
Now, I am waiting upon a code to be sent to my email address but it's never showing up. I was able somehow to sign into the new app and in Chrome, but even in that if I try to switch to signing in via authenticator it wants a code from my email, which again, never comes.
25 kwi 2023 · Been trying to verify my account for EA. I am not getting the e mails from them. Not for the specific game or to log into my ea account. Anyone else have this issue or know how to fix it?
4 maj 2024 · I think there are two possibilities that's blocking me from receiving the verification code: My email (old provider which seems to block many other emails too) can't receive anything from EA unless I whitelist all of their email addresses (and I can't find those addresses anywhere).