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Click here to contact our customer service team. Stop in to pick up or exchange a transponder, pay an unpaid toll or violation notice or update your I-PASS account. The Customer Service Centers at the oases are open weekdays from 10 a.m. to 5 p.m. and are located at: Belvidere Oasis (I-90)
You can reach out to IPASS customer service at 1-800-824-7277. Their dedicated representatives are available to assist you with your inquiries during the following hours: Monday through Friday, from 7 am to 7 pm CST.
Dial *999 on your cellphone to report incidents on the Illinois Tollway. If you are experiencing an emergency, you should call 911 from your cellphone. You can also call Illinois State Police Troop15 directly at 630-241-6800 extension 5028.
If you receive a text and are unsure, please check your account online at www.illinoistollway.com or call our customer service center at 1-800-UC-IPASS (1-800-824-7277) from 7 a.m. to 7 p.m. on weekdays.
Now Available at Illinois Tollway Customer Service Centers, online and at Jewel-Osco and RoadRanger stores! Click here to sign in or to open an I-PASS account and order a sticker tag for each of your vehicles.
Have you received a Notice of Violation from the Illinois Tollway’s Violation Enforcement Services? Click “Review and Pay Violation Notices” below to enter the Violation Enforcement Services portal.
Illinois State Toll Highway Risk Management Division 2700 Ogden Avenue Downers Grove, IL 60515. If paying by credit card, please call 630-241-6800 ext 4290. If you have any questions or concerns please contact the Tollway's Risk Management team via email or call 630-241-6800 ext 4263.
