Search results
Their duties and responsibilities include: Provide immediate responses to customer inquiries through the live chat platform. Identify customer needs and provide appropriate solutions or refer them to the relevant departments. Track, record and monitor all customer interactions in the CRM system.
Live Chat Agents have the following duties and responsibilities: Communicate with customers via live chat, addressing their questions and concerns. Provide product information and details to customers. Guide customers through the purchasing process. Resolve customer complaints and issues in a timely and efficient manner.
Yahoo Help Central is your starting point for getting help from Yahoo. Support may come via email, chat, or help articles, depending on the question or issue you have and the Terms for your...
Chat Support Agents perform the following duties and responsibilities: Respond to customer inquiries via chat in a timely and accurate way. Identify customer needs and provide appropriate solutions and/or responses. Track and follow up on all customer requests to ensure they are properly resolved.
7 mar 2024 · Job Description/Key Responsibilities: Provide timely and accurate responses to customer inquiries via chat support platforms. Assist customers with product information, technical support, and issue resolution. Maintain a professional and courteous demeanor while interacting with customers.
What responsibilities are common for Live Chat Customer Support Agent jobs? Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. Document all inquires, requests, resolutions, and follow-up tasks.
24 sie 2023 · Live chat agents are employees who answer customers’ queries in real time through online chat. Even if your company’s live chat software comes with the best automated virtual agents, there are certain situations that create the need for human intervention.
