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Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.
- 311 Frequently Asked Questions
Your contact information will only be shared with the City...
- Chicago 311 History
In January 1999, the City implemented the 311 system as a...
- Leadership
Leadership - 311 City Services - City of Chicago
- Mission
Mission - 311 City Services - City of Chicago
- Our Structure
Our Structure - 311 City Services - City of Chicago
- ChiTEXT Overview
ChiTEXT Overview - 311 City Services - City of Chicago
- Most Popular 311 Services
Most Popular 311 Services - 311 City Services - City of...
- FOIA Request Log
FOIA Request Log - 311 City Services - City of Chicago
- 311 Frequently Asked Questions
Utility Bill Payment Plan. Utility Billing & Customer Service has several payment plan options to residents. Utility Billing Relief Program. Reduced water rates, debt forgiveness, and benefit payments toward water & sewer bills for low-income households. Utility Charge Exemptions & Rebates.
Service Request for Street Light Out; Vacant Building Registration; More services
If you need assistance with this, you can call 312-744-5000. If you need assistance with other things, the City of Chicago Offers a 311 City Services Call Center to assist residents in obtaining information regarding city programs, services, and events.
311 provides easy access to information & services for Chicago residents, businesses, and visitors
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Easily manage your utility account online: Pay your bill. Enroll in paperless billing. Set up AutoPay or SelectPay. Set up a payment plan. Sign Me Up.
