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4 wrz 2024 · This article provides information about battery charging issues or AC adapter errors such as "Unknown or Incorrect AC Adapter Detected" when using a Dell laptop with a docking station.
Troubleshooting Steps for Dell USB-C and Thunderbolt Docking Stations No Power Issue. Step 1: Initial Check. Plug the AC adapter power into the Docking Station and observe the initial behavior: The docking Station power light blinked three times and then turned off. The fan runs for 5 seconds and then turns off.
30 sie 2024 · When the AC adapter fails to work, the laptop battery does not charge, and the laptop does not turn on or operate unless the battery is sufficiently charged. Follow the instructions in this article to troubleshoot AC adapter issues, if you notice the following symptoms:
8 gru 2022 · If the quick fix doesn’t work for you, try resetting your Dell dock, updating its driver, or charging its adapter. You need to use the A/C adapter that came with your docking station to power the dock. Dell USB-C docking stations typically come with a 90W charger, so using a charger with less power will not charge the laptop properly.
24 lut 2024 · Update docking station drivers for compatibility and improved charging functionality. Inspect AC adapter and cable for damage, matching wattage, and secure connections. Test with another docking station to identify issues and check for compatibility problems.
7 sty 2023 · If the Dell docking station is still not working, you’ll have to troubleshoot the problem based on the symptoms. Whether the issue lies within the ports, cables, LEDs, or connected peripherals, the following guide should help you fix it.
CAUTION: Update your computer’s BIOS, graphic drivers and the Dell Docking Station WD19 drivers to the latest versions available at www.dell.com/support BEFORE using the docking station. Older BIOS versions and drivers could result your computer not recognizing the docking station or not functioning optimally.
