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If you’re having trouble downloading or playing downloaded content on your supported mobile device, try the following troubleshooting options first: Check available storage space on your device. Force close and relaunch the Disney+ app. Power down and restart your device. Update to the latest version of the Disney+ app.
- Managing Internet Connection Speeds
If you’re having connection issues or can’t play the shows...
- Internet Connection Tests
Click Download; Open the browser once it is installed;...
- Performing a Power Cycle
Completely powering off your streaming device and restarting...
- Downloads
Download Disney+ content on your supported mobile device so...
- Managing Internet Connection Speeds
Jeśli masz problemy z pobieraniem lub odtwarzaniem pobranych treści na obsługiwanym urządzeniu mobilnym, najpierw spróbuj rozwiązać problem w następujące sposoby: Sprawdź dostępne miejsce na urządzeniu. Wymuś zamknięcie i ponownie uruchom aplikację Disney+.
Get help with Disney+ account and payment questions, fix login issues, verify supported devices, learn about features, and access troubleshooting steps.
If you think you are seeing this message in error, visit the Disney+ Help Center (Error Code 11). It means that the film or show you’re trying to watch on Disney+ isn’t available in your country or region.
One of these technical issues is the dreaded Error Code 11, a long-standing issue since its launch in November 2019. This support guide explains what the error code means and provides workaround solutions to jump back into your streaming session.
It seems Disney is ignoring significant problems with downloads, even though they are cross-platform problems. On the fire tablets, downloads become unavailable often, even though they take up space on the SD cards, and the only solution is to reformat the card and redownload.
Having a problem with just the D+ app on my new Xbox series X. Constantly getting error code 39 and I have gone through every troubleshoot I’ve seen on D+ support site. I’ve even done a settings reset of the console itself from the advice of Microsoft tech support and still no luck.
