Search results
If you’re having trouble downloading or playing downloaded content on your supported mobile device, try the following troubleshooting options first: Check available storage space on your device. Force close and relaunch the Disney+ app. Power down and restart your device. Update to the latest version of the Disney+ app.
- Managing Internet Connection Speeds
If you’re having connection issues or can’t play the shows...
- Internet Connection Tests
Click Download; Open the browser once it is installed;...
- Performing a Power Cycle
Completely powering off your streaming device and restarting...
- Downloads
Download Disney+ content on your supported mobile device so...
- Managing Internet Connection Speeds
Get help with Disney+ account and payment questions, fix login issues, verify supported devices, learn about features, and access troubleshooting steps.
If you think you are seeing this message in error, visit the Disney+ Help Center (Error Code 11). It means that the film or show you’re trying to watch on Disney+ isn’t available in your country or region.
One of the first solutions you can try is to check your Internet connection, which may not be the most straightforward solution, but streaming requires a stable connection to access the content. Another workaround solution is to sign out and back into the app, whether on mobile devices, laptops/desktops, or Android TVs.
Two recently tried logging into Disney plus on new devices (MacBook browser and a Roku stick) and it is requesting them to create a new password. Anyone know what is going on? I am hesitant to create a new password and it not work.
Get help with Disney+ account and payment questions, fix login issues, verify supported devices, learn about features, and access troubleshooting steps.
4 paź 2020 · Disney Plus Error Code 11, How To Fix This means that the content you are trying to watch is not permitted to be viewed where you are currently located. This could be a rights or...