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Questions about your current service? Texas customers: Call us at 1-888-305-3828. Northeast and Midwest customers: Contact us. Experience effortless Texas electricity and bill payments with Direct Energy. Understand your bill, explore payment options and access deferred payment programs.
- Payment FAQs
Click here to make a one-time payment. Enter your account...
- Payment FAQs
Click here to make a one-time payment. Enter your account number and service zip code and click Continue. Enter the amount you want to pay, then select whether you’re paying with a bank account or a credit/debit card. Fill out your payment information and click Submit.
Get the Direct Energy app to easily pay your bill, manage your account, keep an eye on your usage, refer friends and more.
Call our automated phone system to pay your bill at your convenience, 24/7/365. Direct Energy customers: 1-866-374-6299
Access all of your account information, download invoices, pay your bills, run helpful reports and track your historical usage in our robust online portal.
Direct Energy is a leading electric company and natural gas provider. Sign up online, manage your account, pay your bill, and more.
If you want to make a payment on today’s date, you can pay over the phone by calling 888.925.9115. You can edit your payment amount by clicking 'Pay Other Amount.’. This will give you the option to pay 'different amounts' on each of your selected accounts/invoices.
