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Texas customers: Call us at 1-888-305-3828. Northeast and Midwest customers: Contact us. Experience effortless Texas electricity and bill payments with Direct Energy. Understand your bill, explore payment options and access deferred payment programs.
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Direct Energy Power-To-Go ® prepaid customers Power-To-Go...
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Contact Information. Email Address. Find out all the ways to get in touch with us to get the answers you need.
Call our automated phone system to pay your bill at your convenience, 24/7/365. Direct Energy customers: 1-866-374-6299
Direct Energy Power-To-Go ® prepaid customers Power-To-Go customers can call 1-877-866-6601 toll-free to make a payment to your account. Pay by Mail Pay your bill by mailing in a check or money order to: Direct Energy P.O. Box 660896 Dallas, TX 75266 Write your check or money order payable to Direct Energy.
Customer support: Account numbers starting with 21. Phone: 1-866-465-1262. Mailing address: Direct Energy Default Supply. PO Box 1510, STN Central, Calgary, AB T2P 2L6. Email: regulated@directenergy.ca.
Access all of your account information, download invoices, pay your bills, run helpful reports and track your historical usage in our robust online portal.
Direct Energy is a leading electric company and natural gas provider. Sign up online, manage your account, pay your bill, and more.
