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*Please note: After you have selected your recall option, you must wait 5 minutes before you can use the Track Status function. If you have any issues, please contact us at 1-866-264-5636, 8am to 10pm (ET), Monday through Sunday.
22 gru 2022 · Samsung has received 51 reports of smoking, melting, overheating or fire involving the washers; 10 of which resulted in property damage. Three consumers have reported injuries due to smoke inhalation.
22 gru 2022 · Samsung Electronics America Inc. (SEA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC), today announced a software remedy addressing a recall of certain top-load washer models. These specific models were assembled and sold in the U.S. between June 2021 and December 2022.
3 sty 2023 · Samsung issued a software update after 51 reports of short-circuit issues with some top-loading washers, which it says is the first over-the-air recall remedy for appliances.
Samsung continues to encourage customers to check the model details of their top loader Samsung washing machine, to determine if their model is impacted by the product safety recall. The model numbers are as follows: .
Your safety is our top concern. If you have any additional questions, feel free to contact us at 866-264-5636, Monday through Sunday, 8:00am to 10:00pm Eastern Time.
4 lis 2016 · Until the repair is completed, the washer exchanged, or the Home Label Kit applied, Samsung and the CPSC are advising owners of the recalled washers to use the delicate or waterproof cycles when washing bedding, water-resistant or bulky items.
