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2 lut 2017 · Using Structural Equation Model, the result shows dimension service value and relationship value of customer value have significant positive influence to customer satisfaction, while...
Using Structural Equation Model, the result shows dimension service value and relationship value of customer value have significant positive influence to customer satisfaction, while...
Structural Equation Model (SEM) concluded that customer value at Bandar Djakarta restaurant Surabaya has a significant effect on customer satisfaction. Other results indicated that customer satisfaction Bandar Djakarta restaurant in Surabaya has a significant effect on loyalty that can be given.
4 maj 2019 · In this chapter, we discuss the relevance of customer value models. Too many companies have no specific insights in the value of their customers. To improve this situation, we explain the relevance of the customer value and explain how you can create your own customer value model.
6 paź 2017 · This study approaches the topic of customer value for measuring, managing, and maximizing customer contributions by proposing a customer valuation theory (CVT) based on economic principles that...
16 sty 2018 · Customer Value menurut Philip Kotler dan Kevin Lane Keller (2012) adalah sesuatu yang tidak hanya memberikan kepuasan kepada pelanggan namun juga harus memberikan kebahagian diluar harapan pelanggan.
Equation provides customer value before any tax considerations. The next step is to estimate the five key inputs to this model: the number of customers and their growth (if any), margin per customer, customer retention rate, customer acquisition cost, and discount rate for the firm.
