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Excellent! You are doing a great job by protecting Customer's right. Well done! If possible just provide regular comments mostly it can be weekly update to customers about progress on their complaint so that Customer can take next step according to that status update. #3744167
The National Consumer Disputes Redressal Commission (NCDRC), India is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986. Its head office is in New Delhi.
Consumers can track the status of their registered complaints through this service. By logging into their accounts, they can monitor the progress, view updates, and receive notifications about the actions taken by the authorities regarding their grievances.
Details related to NCH, functions, methodology, interesting cases, consumer awareness, consumer articles, convergence process, consumer responses, etc. are given. Users can access online complaint registration, guidance for smart consumer, brand consumer admin, etc. Toll free helpline number is also given.
So I created the complaint yesterday and, within 24 hours, I received a refund and a call from OYO representative asking me to confirm the receipt and an email too. So, please, if you have a complaint where your rights as a consumer are violated and the vendor isn't helping, do try this website.
6 lis 2019 · Steps to lodge consumer complaint. Step one: Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/. Step two: Dial toll free number 1800114000 or 14404 given on the homepage.
National Consumer Helpline. Citizens can register and track complaints. Public Grievance. Contact Us. 1800-11-4000 , 1915. nch-ca [at]gov [dot]in. https://consumerhelpline.gov.in/ Location. ISL Chatbot. Working Hours: Monday to Sunday (08:00 AM - 08:00 PM) Address:
