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Our customer care team is here to help answer all of your questions. Give us a call: Toll Free Phone: 1-844-553-6737 (North America only) Monday – Friday: 8:30 AM – 5:30 PM EST. Saturday: 9:00 AM – 5:30 PM. Sunday: Closed. Send Us an Email. Live Chat.
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If you have received a damaged, defective, or incorrect...
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Our live chat is online from 8.30AM - 4.30PM EST, Mon-Fri...
- FAQ
If you have received a damaged, defective, or incorrect order, please contact our Customer Service immediately at 1-844-553-6737. If you believe that a lens or lenses are defective, please do not dispose of them; they may have to be returned to the manufacturer for analysis.
Our live chat is online from 8.30AM - 4.30PM EST, Mon-Fri and our customer care operators will be happy to help you, replying within seconds. You can also call us at 1-844-5-LENSES from 8:30AM - 8:00PM EST Mon-Fri , 9:00AM - 5:30PM EST Sat (Closed Sun) , or send us an email at support@contactsdirect.com.
Do you agree with ContactsDirect's 4-star rating? Check out what 2,453 people have written so far, and share your own experience.
30 sie 2022 · ContactsDirect also offers customer service via live chat Monday through Friday from 8:30 a.m. to 4:30 p.m. Customer service agents should respond right away during those times. You can also reach ContactsDirect by email at any time.
13 kwi 2022 · If you have an issue with your contacts because they’re defective or they aren’t what you ordered, you’ll need to get in touch with ContactsDirect’s customer service.
I know people in this sub are always asking for recommendations on where to order contacts, so I thought I would share a positive ordering experience that I just had with ContactsDirect. I placed my order on 5/7 (Friday), the order shipped the same day, and I just received it.
