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Client Service. Phone: 1-800-535-2001. Hours (Central time) Monday - Friday: 7 a.m. to 10 p.m. Saturday: 8:30 a.m. to 7 p.m.
- CONNECT Insurance
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- Auto and Home Insurance Quotes | CONNECT auto & home
Affordable insurance options – handled with care. Get free...
- CONNECT Insurance
Let us keep you moving with My Account — your secure, 24/7 access to American Family Insurance policy details and bill pay options. Need to file a claim, contact your agent, or get instant proof of insurance?
Create Your Account. Email or fax proof of insurance. Make payments and manage automatic deductions. Submit claims and monitor status with real-time updates. Learn about policy coverage and deductibles. Manage policy details anytime from your computer or mobile device.
You'll need to create a new account. Please enter your policy number to get started.
Affordable insurance options – handled with care. Get free auto and home insurance quotes from CONNECT, powered by American Family Insurance.
As an online customer, you have round-the-clock access to your billing account. And, you never have to deal with postal delivery issues that can occur when receiving paper bills in the mail. The following questions and answers walk you through the online billing process.
You can access policy information, file claims and do so much more by logging into your American Family Insurance account right on this page.