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  1. When work begins in your area, you’ll experience Xfinity and Comcast Business service outages. Our teams will work as efficiently as possible and anticipate completing our work within the day.

  2. Good news, you can manage most appointment changes without the need to contact us! To manage your appointment: Sign in to the Appointments section of your account. You'll see your current appointment information, including your preferred contact phone number, at the top of the page.

  3. Find outage information for Xfinity Internet, TV, & phone services in your area. Get status information for devices & tips on troubleshooting.

  4. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

  5. 26 kwi 2023 · How do I schedule a service appointment? I've tried going through the app, the website, and calling 1-800-XFINITY (which, if someone was truly to be helpful, they'd note was actually 1-800-934-6489). My issue is in regards to intermittent connectivity.

  6. 23 lis 2022 · There are different factors that determine how long maintenance work will take. We don't have an estimated average amount of time the services are typically offline. You can check the status of the services and estimated time of restoration here https://www.xfinity.com/support/status or by logging into our Xfinity My Account app.

  7. 7 gru 2022 · Xfinity’s Outage Map lists local outages in your area and includes estimated repair times. You can access the map on Xfinity’s Status Center or with the Xfinity My Account mobile app (available on Google Play or the App Store).

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