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Troubleshoot using xfinity.com. If you can't download the Xfinity app or use the Xfinity Assistant, try troubleshooting on xfinity.com. Visit the Status Center to view your connection status, fix service issues, and check for local Comcast outages. You may be asked to sign in using your Xfinity ID and password.
First, make sure your gateway is online and can connect to other WiFi devices in your home. If your gateway looks like it’s not working, visit the Xfinity app for troubleshooting steps. If your gateway works with other devices but not your Windows PC, you’ll need to update your WiFi driver.
17 sty 2021 · When the modem is rebooted, I get between 195 - 230 Mbps download measued by wired connection, but it will drop incrementally over time to as low as 30Mbs. I have had the line from the pole to the house replaced, all coac in the home replaced, replaced the router and modem.
10 sie 2017 · You can also quickly reset your modem using the Xfinity app (download our Xfinity apps). If the gateway/modem restart process doesn't solve your issue, try one of the following sections below, or get help connecting to the network for the first time .
11 sie 2023 · If the Comcast router or modem won’t power on, try these steps first. Verify all cables are connected to the router. Disconnect all of the cables from the router and reconnect them.
22 lut 2023 · Thanks folks suggestion. Try factory reset as well as enable/disable traffic meter. Modem works for few hours and hit Internet down issue again. Both Workaround effects are the same as rebooting modem. Version is V2.1.3.10.
13 sty 2021 · Modems do fail, but the symptoms you are describing are more likely a problem with the modem's connection to Comcast's network. If you want to troubleshoot this yourself, please see Internet Troubleshooting Tips.
