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  1. Customer Assistance Program (CAP) This program offers affordable payment plans for income eligible customers. CAP can help with long-term solutions to chronic bill payment challenges. To get started, call us at 1-800-537-7431 or apply online at hardshiptools.org/MyApp.

  2. Register an accountor Pay without signing in. menuclose. Emergency Information. 1-888-460-4332. Have an emergency? If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332(24/7). Emergency Contact.

  3. Columbia Gas of Pennsylvania’s Customer Assistance Program (CAP) offers affordable payment plans for income eligible customers. CAP can help with long-term solutions to chronic bill payment challenges. Program guidelines and eligibility requirements are subject to change.

  4. Customer Assistance Programs (CAPs) are designed to help low-income residential customers maintain utility service. CAPs can help lower your monthly utility bill, and may also reduce or remove the amount you already owe.

  5. To be eligible for Columbia’s CAP, you must: Use gas to heat your residence; Have a household income at or below 150% of the Federal poverty income guidelines (click here to view a table with the Federal poverty income guidelines); and; Have trouble paying your bill, such as missing a payment over the last 12 months.

  6. www.ncdhhs.gov › low-income-energy-assistance › crisis-intervention-programCrisis Intervention Program | NCDHHS

    Crisis Intervention Program Income Levels Based on 150% of Federal Poverty Level. How to Apply. Contact your local Department of Social Services to complete the application process and for additional information on CIP. To apply for Energy Assistance online please visit NCDHHS - ePASS. Contact

  7. Income Guidelines. Total gross household income must be at or below 200% of the Federal Poverty Income Guidelines. Use our Income Calculator, or the chart below, to find out if your gross (before tax) income is within the range of eligibility for the program.

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