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The purpose of this paper is to examine and discuss scholarly literature on leadership competencies (LCs) through a multi-dimensional framework. This research adopts qualitative research method using scholarly literature.
20 lis 2013 · The focus is on analyzing the service quality of Deer GmbH using the GAP model, which encompasses five quality dimensions: tangibles, reliability, responsiveness, assurance, and empathy.
18 cze 2015 · We examine the interconnection between the aforementioned elements and create an empirical link based on data drawn from a competitive industry. The results indicate a strong relationship between...
7 gru 2020 · In this systematic review, the authors aim to summarize the findings of previous quantitative research, published between the period from 2000 to 2018, to identify the effect of various leadership...
Linking servant leadership with error management culture is positively associated with employees’ motivational quality. Does psychological contract fulfilment determine employees’ work engagement? Empirical evidence from government sector employees.
The basis of the GAP model is a two-part division of the interaction relationship into the levels service provider and customer. Figure 4.1 shows this basic model and at the
gaps by exploring the effect of lean SCS and agile SCS on the financial performance of drinking firms in Indonesia. To address these gaps, drawing from the theory of relational view (Dyer & Singh, 1998) and the theory of resource-based view (Barney, 1991), we create and empirically confirm a framework propositioning
