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  1. If you need additional help with Office 365, please contact us via Service Delivery. Please make sure to copy and paste the following template in your email: School/Location:

  2. outlook.office365.com › mail › loginOutlook

    to continue to Outlook. No account? Create one! Can’t access your account?

  3. There are two options to use for accessing Office 365: Go to the CMSD home page, https://www.clevelandmetroschools.org/, hover over the Student tab and choose Office 365. You can also access Office 365 through the Clever Portal. Enter your CMSD email address as the User ID: (firstname.lastname@CMSDk12.org) Enter your CMSD password (i.e., T12345tt)

  4. To install Office ProPlus on desktops, individuals should go to https://www.office.com/signin and login using their CMSD email username and password. Your username should be entered as username@clevelandmetroschools.org.

  5. Tech Support. If you are faculty or staff, please fill out a Help Desk Ticket. Parents and students, please contact your teacher for any technical issues. If needed, they will fill out a ticket on your behalf. Please keep in mind that we will only service CMSD devices. User Agreement and Acceptable Use Policy. CMSD Computer User Agreement.

  6. 1. Under the Outlook Mail navigation bar, click New. 2. Enter the names of the people you want to send your email to in the To and Cc boxes. 3. On the Subject line, enter a brief description of your email. 4. Type your email message, and click Send.

  7. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, spreadsheets, and presentations online, in OneDrive.

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