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  1. Create your account. Visit My Customer Service. With My CMA CGM, organize, follow and manage your shipments from anywhere in the world. Improve your productivity with a wide range of products that will make your shipping experience easier!

    • Finance

      Check your invoice details and payment status quickly and...

  2. My Customer Service portal provides you online assistance at any time. With a simple click, you can get answers to your questions regarding your shipment, interact with your customer service agent, and manage your requests online 24/7.

  3. Check your invoice details and payment status quickly and easily. Save time by creating your own custom views. Calculate your D&D charges. View your detention, demurrage, storage and monitoring charges in just one click! View your “last free dates” based on your B/L or container number, and simulate your past and future charges in real time.

  4. Log in. Don't have an account? Request an account.

  5. Request the release of your Delivery Order online and track its progress through status updates like "Awaiting payment validation" and "DO approved". This feature streamlines the process of obtaining delivery orders and provides convenient options for document retrieval.

  6. My CS: How to connect to My Customer Service portal? How can you easily request and print your Original Bill of Lading online? How to obtain the tracking of my Shipment?

  7. 13 maj 2022 · Optimize your processes with secure, fast and easy online payment. Easily access the status of your invoices directly on your dashboard. Enjoy the convenience of online banking transfer (ACH) or credit card payments with instant confirmations.

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