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  1. www.rva.gov › finance › directoryDirectory - Richmond

    To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

  2. If you have a question, comment, or concern regarding City of Richmond Real Estate Taxes, please contact RVA 311 at (804) 646-7000 or click here to submit a ticket.

  3. Phone: (804) 646-7000 Online: RVA311.com. Please submit all inquiries using the City's RVA 311 system. Address: Department of Finance 900 E. Broad Street Richmond, VA 23219

  4. Customer Service Phone Service Hours | Monday - Friday, 8:30am - 5pm. Our peak contact periods are: 10am - 2pm, and All day Monday, and the day after a holiday; If you can, please consider calling outside of those hours to reduce your time on hold.

  5. If you can't solve your tax issues online, you can find your local IRS Tax Assistance Center (TAC), services offered, office hours and how to schedule an appointment.

  6. Phone Service Hours | Monday - Friday, 8:30am - 5pm. Contact Information. For Individuals. Phone | 804.367.8031. Fax | 804.254.6113. For Businesses. Phone | 804.367.8037. Fax | 804.254.6111.

  7. Search by Parcel ID Parcel ID (also known as Parcel Number or Map Reference Number) used to indentify individual properties in the City of Richmond. Search by Property Address Search property based on street address. If you have difficulty in accessing any data, you may contact our customer service group by calling (804) 646-7000.