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Leak Adjustment (LKA) Sec. 47-74 allows any customer to receive water/wastewater credit adjustment for up to three consecutive months within a 12 month period due to loss of water through an excusable defect in the customer’s water line.
City of Houston Adjustment Request Form This form enables customers to request adjustments for water and wastewater bills due to leaks or unusual circumstances. It outlines eligibility criteria and required documentation for adjustments.
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Leak Adjustment Request Form. A City of Houston ordinance allows for a Leak Adjustment credit because of loss of water through an “excusable defect” in the customer’s water line. An excusable defect is due to a rupture or leakage caused by weather, settlement, corrosion, wear, or accident.