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  1. Missed pickup? Garbage, recycling and yard waste missed collections must be reported within 24 hours after your pickup day. To report a missed collection, contact the Customer Call Center at 817-392-1234. Pickup & Retrieve cart schedules for day of service. The cart must be at the curb by 7 a.m. on your pickup day.

  2. 8 maj 2024 · The city wants its contractors to report one or less missed trash collections per 1,000 disabled customers each month. On average, people with disabilities reported 29.17 missed collections per...

  3. 29 wrz 2022 · To initiate a report, text “Hello” to 817-835-6939 and wait for an automated message to be sent back — this should only take a few seconds. From there, submit a one- or two-word response about the issue like “a pothole,” “high grass,” or “graffiti.”.

  4. 20 sie 2022 · If you want to send a message to the mayor, or complain about a city vehicle — the call center may be the best option. The app is typically best used for complaints or requests tied to a specific location, like broken tree limbs and guardrail damage.

  5. Customer Care is a division of the Communications and Public Engagement Department and includes the City Call Center and MyFW service requests. Find ways to contact the city for reporting or questions you may have.

  6. 7 maj 2024 · Can Fort Worth get its poor collection out of the dump? After complaints of missed neighborhood pickups by Knight Waste Services, a contractor for Waste Management, city leaders are frustrated.

  7. These are records of violation cases from the Code Compliance Department. Data is inclusive of actual cases and does not include complaints. Violations are things such as tall grass and weeds, junk vehicles, trash and debris, substandard structures, and other code violations.

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