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  1. Customer Service. Find out more about your utility rates and how to make payments for your utility bills to the City of Denton.

    • Account Services

      Connect over the phone by calling (940) 349-8700. Connect in...

  2. To request service or disconnection, call Customer Service at (940) 349-8700. The deaf and hearing impaired may contact the City by phone by calling the Texas Relay Service (TDD) at (800) 735-2989 and connecting to Customer Service at (940) 349-8700.

  3. Connect over the phone by calling (940) 349-8700. Connect in person by visiting customer service at 601 E. Hickory St., Suite F (corner of Hickory Street and Railroad Avenue) during normal business hours of 8 a.m. to 5 p.m., Monday through Friday.

  4. Main Customer Service. Physical Address: 901 Texas St. Denton, Texas 76209. 940-349-8200. CustomerService@cityofdenton.com. Emergency (24 hours - broken water main or pipeline, etc.) 940-349-7000. Pay Your City Of Denton Water Bill.

  5. The Denton Municipal Utilities website. Phone-based Contact. Customer Service: (940) 349-8700 [for general questions, questions about bills and so on, and to cancel services if you are moving] TDD: (800) 735-2989. Emergency Service: (940) 349-7000 [to report an utilities-related emergency]

  6. e-Care will be replaced on September 1, 2017 with our new portal, Paymentus. Click HERE to register your account and start benefiting from all the new features today. enter your account number and your PIN.

  7. 21 lut 2021 · Customers with questions about their account may call Customer Service at 940-349-8700. Please visit www.cityofdenton.com/winterweather and follow City of Denton social media for updates.

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