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We accept the following forms of payment: Cash, Check, Money Order or Credit Card (MasterCard or Visa only; 5% fee on all credit card transactions). You can use our online bill payment system, pay in person or we can take your credit card information over the phone.
- Utility Payment Options
Simply access the online payments website using the links...
- Utility Billing & Collection Department
Learn about utility billing and meter reading for city water...
- Utility Billing & Collection Division
The Utility Billing and Collections Division is responsible...
- Utility Payment Options
Just need to pay your bill? Click quick pay below. You'll need your account number. No login necessary. Create an account to view details, manage single & multi-accounts, and multi-bill pay. Office Hours: Monday - Friday. Drive thru: 8am - 4:30pm. Walk-in window: 8am - 5:00pm.
Simply access the online payments website using the links provided and follow the prompts. Site accepts Visa, MasterCard, Discover, and debit cards. Download the Electronic Payment Authorization form (PDF). Complete the form with a voided check for the account you have chosen and bring into the Water department.
Learn about utility billing and meter reading for city water and sewer services.
For questions, please contact the City of Cleveland Water Office at 281-592-2669.
Welcome to our online payments website!
The Utility Billing and Collections Division is responsible for all customer service, including new customers, billing questions, meter lids missing, and new service line connections. The division also handles turning on / off water utility orders, the reading of water meters, establishing new service, billing for water, sewer and refuse ...