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Water Management. The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us.
- Suburban Customers & Regional Partnerships
In addition to residents of Chicago, the City supplies water...
- Engineering
In 2009, the Department of Water Management completed a...
- Operations & Distribution
The Chicago Department of Water Management's Bureau of...
- Office of the Commissioner
Department: Water Management; ... Water Management. Phone:...
- Administrative Support
Before sharing sensitive information, make sure you're on a...
- Water Supply
The Bureau of Water Supply provides just under one billion...
- Flushing Your Water System
The easiest way to promote water quality at home is to flush...
- Do You Have a Question, Concern Or a Request? Send Us an E-Mail
For non-billing issues concerning your water, please call...
- Suburban Customers & Regional Partnerships
For non-billing issues concerning your water, please call 311 or contact us at: 312.744.6635. watermanagement@cityofchicago.org . To report a street or parkway leak, an open fire hydrant, or to shut off the water in an emergency PLEASE CALL 3-1-1 immediately.
Utility Bill Payment Plan. Utility Billing & Customer Service has several payment plan options to residents. Utility Billing Relief Program. Reduced water rates, debt forgiveness, and benefit payments toward water & sewer bills for low-income households. Utility Charge Exemptions & Rebates.
To dispute a water bill, constituents can contact the Department of Finance’s Utility Billing and Customer Service Center at (312) 744-4426 or utilitybill@cityofchicago.org. If you are not able to get in touch, please contact the ward office for assistance. Utility Bill Relief Program.
Please call 311 or fill out the form below and a representative will reach out to you to schedule a visit. Request a Test Kit. Schedule Pickup. Online Water/Sewer Bill Pay. Pay Bill Online. Water Supply/Distribution. The Chicago Water System provides potable water to the City and more than 100 suburban communities, approximately 5.4 million people.
Looking for Chicago Water Department billing, payments & services? Quickly find Water Dept phone number, directions & more (Chicago, IL).
Billing Information. Get details on topics such as: Exemptions & Rebates. Full Payment Certificates. Water Rates. General Information. Learn More. Online Account Management. Easily manage your utility account online: Pay your bill. Enroll in paperless billing. Set up AutoPay or SelectPay. Set up a payment plan. Sign Me Up. Online Account.