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The information below is for customers who have already established Utility services with the City of Baytown. Billing Cycles. Delinquent Accounts. Service Related Fees. Account Information and Online Payments.
The City of Baytown has improved the way you pay and view your City of Baytown utilities. Customers must create a new profile to link their accounts on the Baytown Utility Services portal. The Customer I.D. and Account Number are found on your bill, or you can email Customer Service for your account information.
Applications, permits and payments for Business Licensing. Planning & Building. Payments for Planning and Building fees and permits. Crash Reports. Order and pay for Crash Reports online. Library. Keep on learning. Pay Utility Bill. Online payments accepted.
Welcome to Utility Services Portal! Here you will find the information needed to manage your utility account with the City of Baytown! The City of Baytown is excited to announce the new Utility Services building located at 315 W Texas Ave. is now open.
The City of Baytown has contracted with Cadence Bank to receive payments for utility bills online or in person. Water Rates. To view the water rates, view our Municode. How to Figure Out Your Bill. Single Family Water Rate Structure. Calculated per 1,000 Gallons. Base facility or customer charge is $11.15 for water.
The City accepts cash, check,, money order, automatic bank draft, and a credit card (Mastercard, Discover, Visa, No American Express) with proper identification. In person payments accepted: Monday through Friday from 8:00 a.m. - 4:00 p.m. Pay Utility Bill Online; Automatic Bank Draft; Night drop (located in the front & rear of the building)
The utility services offices will be closed through Wednesday, March 29 while our employees train on the new system so you will not be able to pay your bills at the utility offices, but online payments are now available. Pay-by-phone is no longer available.
