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  1. To verify the Citrix client version you have installed, navigate to Finder -> Applications, highlight Citrix Workspace App and select File -> Get Info. Make a note of the version information to compare with the latest version available from the download link.

    • FAQs

      Where can I download the latest version of Citrix Workspace...

    • Log On

      To verify the Citrix client version you have installed,...

  2. Please ensure you access MyDesk from the list of supported Operating Systems. Windows 10 and 11 on x86/x64 hardware. Please ensure you have the latest operating system security and updates installed. macOS 10.15.x (Catalina), 11.x (Big Sur), 12.x (Monterey) and 13.x (Ventura) on Intel and Apple Silicon.

  3. Where can I download the latest version of Citrix Workspace App? The software is available from the MyDesk Standard main landing page: Credit Suisse - Welcome to MyDesk (credit-suisse.com). What are the supported browsers? Windows: Microsoft Edge and Google Chrome

  4. rdx.page_auto_refresh_off

  5. Login. Forgotten your User-ID or Password? Add a new SecureSign device.

  6. Under the menu, go to Desktops or Apps, click on Details next to your choice and then select Add to Favorites.

  7. Applications for Institutional Clients. Please select an application to login.

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