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  1. Don't wait – report your claim 24/7 myPolicy: Report/track claims online Phone: 866.411.2742

    • Insurance

      Get information about Citizens’ insurance types and...

    • Claims

      Report a Claim. Phone 866.411.2742 (Available 24/7) Online:...

    • Storms

      Preparing to respond to a hurricane requires planning,...

    • Learning

      Overview. Peruse the comprehensive library of educational...

    • News

      10.07.24 - Citizens urges policyholders and other Florida...

    • About Us

      Overview. Your one-stop shop for information about Citizens,...

    • Contact Us

      Pay by phone: 866.411.2742. Pay Online. Overnight Payment...

    • Public

      If you have questions or concerns, please access the...

  2. 19 mar 2015 · To send us an email, use the Contact Us feature on our website. To report a loss, call 866.411.2742 at any time, 24 hours a day, seven days a week, 365 days a year. To contact our Customer Care Center, call 866.411.2742, from 8 a.m.-5:30 p.m., weekdays. To mail payments:

  3. Eligible recipients who participate in the telephonic D-SNAP event will receive an electronic benefit transfer (EBT) card by mail that can be used to purchase food at authorized USDA food retailers. The EBT card cannot be used for alcoholic beverages, tobacco products, or non-food items.

  4. The SUNCAP Program is a special Food Assistance Program for individuals who receive Supplemental Security Income (SSI). You may be eligible to receive food assistance benefits through the SUNCAP Program without any additional application, paperwork, or interviews.

  5. Whether you live in a site-built house, condominium or manufactured home, Citizens can help you protect your most personal asset – your home. If you are a renter and can’t obtain private-market coverage for your possessions, Citizens also may be able to provide you with renter’s insurance.

  6. The Department of Children and Families Public Benefits and Assistance help promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families in Florida.

  7. MyACCESS is a portal where Floridians can get and manage benefits online. This includes food assistance (SNAP) formerly food stamps, cash aid (TCA), and affordable health coverage (Medicaid) State of Florida Official Website