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Dealing with identity theft. If you suspect that your personal information has been stolen to commit fraud or theft, Citi can help. As a Citi card customer, you can automatically use the free services of Citi Identity Theft Solutions, even if the fraud occurred on a card from another issuer.
Verify if you have called our Customer Service Centre. Authenticate high-risk activities in CitiManager such as; credit balance refund, contact information update, card replacement, downloading statements older than 3 months and viewing your card PIN.
Monitor your credit and account with Citi's online services, including identity theft protection and credit monitoring.
As a Citi cardmember, you can be assured that we are constantly working to help safeguard your account. We detect most fraud before you are aware of it. If we notice suspicious activity, we will contact you by text, email, phone or mail to confirm activity on the account.
At Citi, protecting your credit card account and personal information is very important to us. As a leader in the prevention and detection of credit card fraud, we constantly monitor customer accounts for suspicious activity and proactively provide protection through our Fraud Early Warning unit.
Citi.com offers identity theft solutions to help protect your personal information and credit.
15 mar 2024 · Dealing with credit card fraud can cause unwanted aggravation and can be time-consuming. If you suspect any fraudulent activities or have become a victim of credit card fraud, contact your card issuer immediately. Here, we’ll discuss the basics of credit card fraud and what you can do to protect yourself.
