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Learning & Certifications Centralized Support. To open a support case you must have an active cisco.com account. You can create a cisco.com account. here. Exam Security Tipline. FIND ANSWERS. Search above or browse through the topics below to find answers to your questions.
- Cisco Certified Support Technicians
The Cisco Certified Support Technician (CCST) IT Support...
- Certifications
Cisco Certified Technicians have the skills to diagnose,...
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Cisco career certifications bring valuable, measurable...
- Cisco Certified Support Technicians
The Cisco Certified Support Technician (CCST) IT Support certification demonstrates your work-ready skills and knowledge to help start careers in a variety of IT roles. These roles include IT end user support, IT help desk support, computer support specialists, and IT help desk analyst.
Assess your IT support skills, including queue management, documentation, troubleshooting, user assistance, computer component management, and security threat identification.
Cisco Certified Support Technician (CCST) Networking Certification. Free online courses to learn computer networking, build job-ready skills, and earn an entry-level certification from Cisco.
Cisco Certified Technicians have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. Technicians work closely with the Cisco Technical Assistance Center (TAC) to quickly and efficiently resolve support incidents.
Learners that earn the Cisco Certified Support Technician certifications are expected to have the required knowledge and work-ready skills necessary to launch a career in IT support, networking, and cybersecurity, through at least 150 hours of instruction.
Cisco career certifications bring valuable, measurable rewards to technology professionals and to the organizations that employ them. Explore career certification paths below that meet your professional development goals.
