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Christopher "Chris" Voss (born 28 November 1957) is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, a company registered in East Grinstead, England, [1] and co-author of the book Never Split the Difference. [2]
Emotional intelligence and tactical empathy are key to successful negotiating, says former FBI hostage negotiator Chris Voss. He highlights the value of understanding and addressing the other...
Chris Voss wielokrotnie stawał twarzą w twarz z przestępcami, którzy wzięli zakładników. Podczas pełnienia roli głównego negocjatora FBI w międzynarodowych sytuacjach zakładniczych przetestował opisane przez siebie techniki na całym spectrum ludzkich dążeń.
24 lip 2024 · With Chris Voss, Brandon Voss, Gary W. Noesner, Jonathan Brian Smith. Tactical Empathy tells the life story of former FBI hostage negotiator, Chris Voss who today is the CEO and Founder of The Black Swan Group and author of 'Never Split The Difference: Negotiating As If Your Life Depended On It.'.
17 maj 2016 · Chris Voss, a former FBI hostage negotiator, offers several key pieces of advice for effective negotiation: Empathy: Understand and acknowledge the emotions and perspectives of the other party. Active Listening: Pay close attention to what the other party is saying to gather valuable information.
Learn more about Black Swan Group CEO, founder, and best-selling author of Never Split The Difference: Negotiating As If Your Life Depended On It, Chris Voss.
13 sty 2009 · Trained by the FBI in hostage negotiation, Voss served as the U.S.’ lead man on international kidnapping cases, spending years trying to convince bad guys from Afghanistan, Haiti and Iraq to ...
